Shipping policy

At SilverMD, we are committed to delivering your order quickly and securely. All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order ships, you will receive a confirmation email with tracking information.

Estimated delivery times within the United States are typically 3–7 business days for standard shipping and 2–3 business days for expedited shipping if available. Delivery times may vary depending on your location and carrier conditions.

Shipping costs are calculated at checkout based on your address and selected shipping method. From time to time, we may offer free shipping promotions.

Currently, SilverMD ships within the United States. If you have international shipping inquiries, please contact us at support@silvermd.pet.

SilverMD is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout. Please ensure your address is entered correctly before completing your order.

If your package appears lost or significantly delayed, contact us and we will assist in resolving the issue.

SilverMD reserves the right to update this Shipping Policy at any time.